Starting the Conversation

I mentioned this a few weeks ago, and will bring it up again at the panel. Every institution will have a different approach. Some will be direct. Some will use WOMMA-style groups. Some will continue to not engage. But even the decision to not allow your staff to officially post information or return "media" requests from citizen media is a set of rules of engagement.

In drafting your own rules, here are some parameters to consider:

Monitoring -- yes or no. For heaven's sake, I hope we've reached the point now where this really isn't a question anymore. The media reads it. The fans read it. Why on God's great internet would you want to be ignorant? This runs back to the old school thought that if we just don't acknowledge it, we won't give it any credibility. That didn't work with talk radio. It really isn't working with B&B. Perhaps the larger question is will you publicly admit your read and monitor the B&B. Better say yes -- any of those boards that require registration have your IP address (see posting for more).

Posting -- yes or no. If yes, will you post "in the open" under your own names. I have an opinion here -- my screen name is Bill_Smith. The reason? The smart B&B crowd already know your subnet. If they're FOI fiends, they probably have your IP table anyway. The likelihood of you being revealed as SuperHogDude is extremely high. When they do, it will shred the credibility you may have built up.

When and what to post. My personal policy was to only engage to answer a direct question (is there a press conference today? what time is the game tonight? did we sign anyone today?) or to correct an obvious factual error (no, the current coach's record against school X is not worse than the previous coach). I never, ever, tried to sway opinions. If I can correct factual errors that are underpinning poor opinions, that will achieve the goal. More important, it's they're opinion and fans are entitled to have them.

Credentialing. This is the next great hurdle. Tread with care. SuperHogDude is the correspondent for HogDudes.com, but he just might be a lawyer (or have lawyer friends as board members). Consider that the metrics are changing. Consider that you may want to have a blogger box or blogger board (as in group).

Consistency. The most important part of how you engage (or not engage) the B&B. Whatever you decide, stick with it and enforce it evenly.