Trolling Is Different To Your Face

This is a great piece from the Chronicle today, and it supports something I've said for some time about commenting in social media.  When the angry believe they are talking to a faceless entity, they are a heck of a lot more rude.

The key line from Marney White's column:

Perhaps online trolling and less extreme forms of public criticisms are just that: a failure to recognize that there are real people at the other end of the attacks.

Indeed.